arrival to work and I recognize one of the patients in the waiting room (known face, I can not remember the name, I can remember is that a tumor who returns to periodic inspection).
When its turn comes and we say goodbye, going away, she says she is happy with me because they found omitted ....
Obviously I am very pleased and at the same time are puzzled why, summarizing the conclusions, I note that is off limits with regard to a finding already seen and reviewed as if for the first time you give this detail.
Because I've seen in the past, several times amazes me having to re-explain - as if it had never been reported - a special diagnostic (NDS cancer patients are extremely attentive to detail, particularly tested by the challenge that presents itself daily).
the series is not enough communicate and explain, we must be ready to do it again in the past as if nobody had ever done the work to communicate, explain, reassure ....
0 comments:
Post a Comment